AutoCAD 2025 crash on exit after loading custom object

AutoCAD 2025 crash on exit after loading custom object

garfield_8818
Explorer Explorer
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Message 1 of 7

AutoCAD 2025 crash on exit after loading custom object

garfield_8818
Explorer
Explorer

Only in AutoCAD 2025 I get a crash when I exit it everytime I load custom object. 

Is that an AutoCAD bug? Any thoughts?

Thanks

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1,490 Views
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Message 2 of 7

moogalm
Autodesk Support
Autodesk Support

Can you provide reproducible project of your custom object? or a crash dump?

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Message 3 of 7

garfield_8818
Explorer
Explorer

 

 

 

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Message 4 of 7

garfield_8818
Explorer
Explorer

garfield_8818_0-1728637012558.png

AutoCAD 2014 has the same issue

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Message 5 of 7

garfield_8818
Explorer
Explorer

But there is no such problem of AutoCAD 2015-2024

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Message 6 of 7

moogalm
Autodesk Support
Autodesk Support

Can you please send us the report through CER or share the dump file if you have it on your local disk.
AutoCAD 2025 Help | Autodesk Error Reporting (CER) | Autodesk

 

If you are not able to capture the crash through CER for some reason, please use dump utility.

 

Steps to Collect a Crash Dump with ProcDump:

  1. Download and Install ProcDump:

    • Download the ProcDump utility from the Sysinternals website.
    • Extract the procdump.zip to a folder of your choice.
  2. Open Command Prompt:

    • Open a Command Prompt window as an Administrator.
  3. Run ProcDump: To collect a dump file when an application crashes, you can use the following command:

    procdump -ma -e -w application.exe

    • -ma: Creates a full memory dump (all memory).
    • -e: Writes a dump when an unhandled exception occurs (useful for crashes).
    • -w: Waits for the specified application to start if it is not currently running.
    • application.exe: Replace this with the name of the application you want to monitor for crashes (e.g., acad.exe).
  4. Example: If you want to collect a dump when acad.exe crashes:

    procdump -ma -e -w acad.exe C:\Dumps

    The command will run and wait for acad.exe to either crash or have an unhandled exception. Once the crash occurs, ProcDump will generate the crash dump in the dumps directory.





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Message 7 of 7

garfield_8818
Explorer
Explorer

I have send the report through CER

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