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Carbon Insight Cloud Issue

3 REPLIES 3
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Message 1 of 4
shun.hai
241 Views, 3 Replies

Carbon Insight Cloud Issue

Hi, 

 

Does anyone may know the reason of this?  When I click to view under the carbon insight tab, that bring me to the cloud dashboard but only last for few seconds and then this error message appears. 

shunhai_0-1729490934529.png

 

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3 REPLIES 3
Message 2 of 4

Hi, yes I am facing the same issue and I have also posted that some days ago here...

If I get any updates I will let you know too, ok?

Best,

Carlos

Message 3 of 4
alina_maldarescu
in reply to: shun.hai

Hello @shun.hai 

Thank you for posting your questions on the Community Forum.

Are you able to provide more information about this? Did you encounter this issue on a specific model or does this happen with every model that you open in Insight? 

We're here to assist you further!

Message 4 of 4
shun.hai
in reply to: shun.hai

Hi Alina, we encountered not just one specific model but we have create couple more simplier models and we still have the same issue after a few times of analysis. 

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