The announcement mentions a benefit to subscribers thus: "Enjoy faster response times and the option to receive help by scheduling a call with Autodesk technical support specialists."
Can you please detail how this will work? Exactly what will you be providing in the way of support that is not already provided to maintenance customers?
Solved! Go to Solution.
Beginning May 2017, all subscribers will have the option of scheduling a call with an Autodesk technical support specialist to discuss and work through issues quickly.
Search the Autodesk Knowledge Network for more content.
New: Get an Activation Code
Mac OS X 10.12 Support
Windows 10 Support
Autodesk Online Store Help
Serial Numbers & Product Keys
Installation & Licensing
Online Activation & Registration
Network License Administration