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Spacemouse without function in Moldflow 2017 R2

23 REPLIES 23
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Message 1 of 24
Anonymous
1145 Views, 23 Replies

Spacemouse without function in Moldflow 2017 R2

Hello,
unfortunately I do not get my Spacemouse to run.
Is there a problem?
So far the old driver 3.18.0 has worked and the newer (10-4-7_r2465) did not.
Both tested with 2017-R2 but without success.

 

Best regards

 

Frank

23 REPLIES 23
Message 21 of 24
raalteh
in reply to: Anonymous

Dear all,

 

Apologies for joining this thread late.

 

We have become aware that link with 3D Connection broke. The fix did not make it into the 2017.3, but it is scheduled to come in with the next release.

 

We have also, with help of 3D Connection, refreshed the hardware in our development locations, and done a root cause analysis on why this was not detected earlier and taken measures to prevent this in the future.

 

We realize SpaceMice/Balls are used and loved by many people (passionately), and I apologize for the and inconvenience this has caused. Again, I expect we will restore working with 3D Connection devices in the upcoming release.

 

Hanno

 

 

Hanno van Raalte,

Product Manager - Injection Molding & Moldflow products
Tags (1)
Message 22 of 24
harald_goetz
in reply to: raalteh

Very much appreciated Hanno,

 

with that information earlier i could have saved some swearing.

🙂

 

Best regards

Harald

Message 23 of 24
raalteh
in reply to: harald_goetz

Hi Harald,

 

I can believe that. I became aware of this discussion this morning and through it was appropriate to comment on it.

 

Hanno

Hanno van Raalte,

Product Manager - Injection Molding & Moldflow products
Message 24 of 24
Anonymous
in reply to: raalteh

That's good news.
Good to hear you care about it.
Thanks for the info Hanno.

 

best regards
Frank

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