How to calculate 6 tests at the same time with 2 licenses

[Anonymous]

Dear 

We have problem with license Moldflow Insight Premium, please help us soon because we need software to work.

Last time we buy 1 license Moldflow Insight Premium and we can calculate 3 tests at the same time.

Now we buy add 1 more license and still calculate 3 tests at the same time.

Question is: how many tests we can use with 2 license Moldflow Insight Premium?

If we use 1 license can use  3 tests at the same time

If we use 2 licenses can use  6 tests at the same time, right?

How to solve this issue?

I'm looking forward to hearing from you soon,

Thanks alot,

[nordhb]

Hi,

a newer license will supersede an older license for the same product and version,
unless they were issued with the same date stamp.

Did you issue licenses the same date?

Otherwise, cut a license for each serial number of Insight the same date,
and combine the new licenses in to major license file.
This should resolve the issue, and get access to 2x 3 instances (=6) for the solver.

Hope this helps.

Regards,
Berndt

[Anonymous]

Dear Berndt,

Thanks for your answer,
Last 2 years we buy 1 license Moldflow Insight Premium 2014
This year we buy add 1 more license 2016 and down grate to 2014

So, what can we do now?
I'm looking forward to hearing from you soon,
--
Best regards,
Phạm Thị Mỵ
ĐTDĐ: 0985 925 345

[nordhb]

Hi Phạm Thị Mỵ,

so if I understand you correctly:

1) You have 1 serial number for Moldflow Insight Premium 2014, right?

2) You have 1 serial number for Moldflow Insight Premium 2016, but this has been

downgraded to a serial number for Moldflow Insight Premium 2014, right?

So if you now have 2 serial numbers of Moldflow Insight Premium 2014, you need to activate each license for both the same

date at http://registeronce.autodesk.com/

( http://knowledge.autodesk.com/customer-service/installation-activation-licensing/activate-register/o... )

Then combine (add) the 2 license files to your main license file. Remove the old for Moldflow Insight Premium 2014.

If you have 1 serial number for Moldflow Insight Premium 2014,  and 1 serial number for Moldflow Insight Premium 2016,

you can only run the solver of each release. Meaning Moldflow Synergy 2014 submit jobs to Insight 2014 and Moldflow Synergy 2016 submit jobs to Insight 2016.

Moldflow Synergy 2016 cannot submit jobs to Moldflow Insight Premium 2014 solver.

Moldflow Synergy 2014 cannot submit jobs to Moldflow Insight Premium 2016 solver.

Hope this helps.

Regards,

Berndt

[Anonymous · Accepted solution]

Dear,

Thanks for your answer,

Moldflow 2016 I buy Subscription and downgraded to 2014

But Moldflow 2014 I didn't buy Subscription

So I can do follow your guide or not?

you need to activate each license for both the same

date at http://registeronce.autodesk.com/

( http://knowledge.autodesk.com/customer-service/installation-activation-licensing/activate-register/o...)

Then combine (add) the 2 license files to your main license file. Remove the old for Moldflow Insight Premium 2014.

I'm looking forward to hearing from you,

[Anonymous]

Please help me to answer, very urgent with me
I'm looking forward to hearing from you soon

[Anonymous]

Dear Berndt,

I follow your guide:
(you need to activate each license for both the same
date at http://registeronce.autodesk.com/
( http://knowledge.autodesk.com/customer-service/installation-activation-licensing/activate-register/o...
Then combine (add) the 2 license files to your main license file. Remove the old for Moldflow Insight Premium 2014.)

Main license put in server, and 2 computers can run Moldflow. But Total 2 computers only can run 3 tests at the same time,
For ex: 1 computer run 2 tests, so another computer only can run 1 test.
How to do now Mr. Berndt ?

I'm looking forward to hearing from you soon,
Thanks alot

[nordhb · Accepted solution]

Hi Phạm Thị Mỵ,

as I understand you created 2 new license files the same date: 1 for new Insight 2014 (downgraded 2016) and 1 for old Insight 2014 (not on subscription).

If you have both, then combined in to main license file. (removing the old ones, which had other date), right?

To Create a Combined License File

Then, did you restart the license server?

To Stop and Restart a Windows License Server

Then on license server, check :

Autodesk > Network License Manager > LMTools > LMTools Utility

tab Server Status : Perform Status Enquiry

Check you have the licenses there.

If steps are done as described, you should be able to run 2x 3 = 6 instances of Insight 2014.

Hope this helps.

Regards,

Berndt

[Anonymous]

Dear Berndt,

Thanks for your greate support

Now we checking again