Hello,
I'm having trouble running moldflow adviser 2016 on windows 10. A error message related to airsyn.exe is shown when I try to boot the program. Can you please indicate a solution ?
Hi Stefan,
can you have a look at this article I founbd from the AKN (Autodesk Knowledege Network) :
Airsyn.exe error when attempting to open Moldflow Adviser 2016 or 2017
It might be related to what you experience.
Let us know if it resolves your issue.
Hope this helps.
Regards,
Berndt
Hey Berndt,
I already tried this solution and unfortunately it didn't work. My problem might be linked to the fact that my laptop has a dedicated video board and also an integrated GPU (I can select which one I use to run the program). I can try to disable the virtual graphics card from bios and run a clean install but I doubt this is the source of my problem.
Thanks,
Stefan
Hi Stefan,
thanks for the update.
Sorry it did not resolve the issue.
Hope Autodesk tech support can provide help and a solution.
Regards,
Berndt
The solver is programmed to switch to CPU usage when a lack of memory on the GPU graphics card prevents the analysis to be completed successfully.
refer details in the below link:
Suggest to check for graphics driver software is updated; if not update it
Hope this solves your problem
Hope you are not using the below mentioned graphics card
Unsupported graphics cards
Use of the following graphics card and drivers will potentially cause your computer to lock up.
Graphics card | Driver |
Geforce GT220 | 320.18-desktop-win8-win7-winvista-64bit-englishwhql 320.49-desktop-win8-win7-winvista-64bit-englishwhql 331.65-desktop-win8-win7-winvista-64bit-englishwhql |
Please share your laptop configuration details
Hi Stefan,
if you have updated graphics driver for Nvidia card, you then need to ensure it is used as having internal built in graphics card Intel HD graphics 620 and
Nvidia GeForce 940MX .
1) Right-click the blank space of the desktop. Select NVIDIA Control Panel.
2) To switch between two graphics manually under :
Manage 3D Settings > Preferred Graphics Processor.
Change from Integrated Graphics to High performance NVIDIA processor
If above does not help, Autodesk tech support need to look in to this, I believe.
Hope this helps.
Regards,
Berndt