Wont open, Win 10

Wont open, Win 10

VAtom
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Message 1 of 7

Wont open, Win 10

VAtom
Participant
Participant

Mesh Mixer wont open

 

Have uninstalled and reinstalled and still not opening???

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1,050 Views
6 Replies
Replies (6)
Message 2 of 7

Andrew.Sartorelli
Alumni
Alumni

Hi @VAtom,

 

Can you share a bit more about the circumstances.

  • Are you attempting to use Meshmixer 3.3 or Meshmixer 3.5?
  • Which release of Windows 10 are you using?
  • Have you reinstalled your C++ Redistributable Libraries as suggest on the download page?

Thanks,

Andrew



Andrew Sartorelli - Autodesk GmbH
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Message 3 of 7

VAtom
Participant
Participant

Hi 

Its MeshMixer 3.5 

 

Windows 10 is 10 pro, 1809

 

I dont see anyhting on the download page for C++ Redistributable Libraries ??

 

Thanks Tom

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Message 4 of 7

Andrew.Sartorelli
Alumni
Alumni

Hi @VAtom,

 

We just updated our download page, so it looks like we lost that note about C++ redistributables. If you are having problems launching the software, we recommend first doing a clean uninstall and reinstall of your C++ libraries. On the Meshmixer download page, we also provide a download for Meshmixer 3.3 which several users have success with when Meshmixer 3.5 fails to open.

 

Best Regards,

Andrew



Andrew Sartorelli - Autodesk GmbH
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Message 5 of 7

VAtom
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Participant

Hi, carried all that out and still the same. We have noticed it does open but defaults to 'minimized' you have to hover over the icon in the task bar so the mini preview shows and them right click and select maximise

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Message 6 of 7

Andrew.Sartorelli
Alumni
Alumni

Hi @VAtom,

 

Can you clarify what happens when you maximize?

 

Thanks,

Andrew



Andrew Sartorelli - Autodesk GmbH
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Message 7 of 7

VAtom
Participant
Participant
It opens to maximum and works fully
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