Arnold Rendering Issues

[dneighb1]

When I enter the Arnold render view and hit the button to render, it always crashes. I have it set to CPU which I was told by my teacher to do. How do I get it to render without crashing?

[Stephen.Blair]

What crashes? Maya, or the render?
If it is the render that crashes, can you get an Arnold log? Set the verbosity level to Info
See Help | Diagnostics | Autodesk

Assuming you are on Windows, then when you start Maya, open Windows > Output Window.

You should an Arnold log, which looks something like this:

00:00:00  2194MB         | log started Mon Jan 20 16:42:41 2025
00:00:00  2194MB         | Arnold 7.3.6.0 [7aa43755] windows x86_64 clang-15.0.7 oiio-2.4.1 osl-1.13.3 vdb-11.0.0 adlsdk-8.0.7.50 clmhub-3.1.1.43 rlm-14.2.5 optix-8.0.0 2024/11/27 20:41:22
00:00:00  2194MB         | running on ADSKMJ0J8FH1, pid=38364
00:00:00  2194MB         |  1 x AMD Ryzen Threadripper PRO 3955WX 16-Cores  (16 cores, 32 logical) with 65388MB
00:00:00  2194MB         |  NVIDIA driver version 553.50
00:00:00  2194MB         |  GPU 0: NVIDIA RTX A2000 @ 1200MHz (compute 8.6) with 6137MB (2506MB available) (NVLink:0)
00:00:00  2194MB         |  Windows 10 (version 10.0, build 22631)

Please post the log header for your machine, so we know some of the details about your system.

Also, does this happen with any scene, even an empty scene?

[dneighb1]

Yes, I am on Windows 11 pro. When I hit the render button in Arnold render view the whole Maya program crashes. However, I just downloaded Maya 2024.2 and I was able to render in the Arnold render view.


00:00:00 2344MB | log started Fri Jan 24 10:08:13 2025
00:00:00 2344MB | Arnold 7.3.6.0 [7aa43755] windows x86_64 clang-15.0.7 oiio-2.4.1 osl-1.13.3 vdb-11.0.0 adlsdk-8.0.7.50 clmhub-3.1.1.43 rlm-14.2.5 optix-8.0.0 2024/11/27 20:41:22
00:00:00 2344MB | running on DESKTOP-4CDEF7I, pid=15236
00:00:00 2344MB | 1 x Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz (8 cores, 16 logical) with 32629MB
00:00:00 2344MB | Windows 10 (version 10.0, build 22631)
00:00:00 2344MB | soft limit for open files changed from 512 to 2048
00:00:00 2344MB |
00:00:00 2344MB | Installing system handler with mask 255
00:00:02 2701MB | [metadata] loading metadata file: C:\Program Files\Autodesk\Arnold\maya2025\bin\arnold.mtd
00:00:02 2703MB | loading plugins from C:\Program Files\Autodesk\Arnold\maya2025\bin\..\plugins ...
00:00:03 2703MB | alembic_proc.dll: alembic uses Arnold 7.3.6.0
00:00:03 2755MB | usd_proc.dll: usd uses Arnold 7.3.6.0
00:00:03 2755MB | loaded 2 plugins from 2 lib(s) in 0:00.29

[lucazot04]

My brother have the same issue. Did you fixed it ?

[lucazot04]

I have the same issue. I reinstalled Arnold and Maya but it still doesn't work. Did you fixed it?

[dneighb1]

I just installed the Maya 2024 version (I was on Maya 2025) and it worked on the 2024 version.

[lucazot04]

Which version exactly please?