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Maya 2018 won't install

Wheelman4
Observer

Maya 2018 won't install

Wheelman4
Observer
Observer

I had to restore my computer after a driver wouldn't install and after trying to reinstall Maya 2018 I keep getting this message: [source file not found C:\Autodesk\WI\Autodesk Maya 2018\x64\Maya\Autodesk\Maya 2018\bruahimages\limb1.gif.] Then it says verify that the file exists and if i can access it. Then retry or cancel, either button I press Maya fails to Install does any one know howto fix it?undefined

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tony.su
Autodesk Support
Autodesk Support

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-Sou...

 

Disable your anti-virus software before installing Maya.  In this example, the Avast Anti-Virus software was on the computer. Note: In some cases the antivirus software may have quarantined the dll files in question from the product installation folder and the installer will need to be redownloaded to correct the issue. Follow the workflow below

  1. Delete the Maya installation folder from the location it was extracted to:
    C:\autodesk by default
  2. Disable the antivirus software completely.
  3. Re-download and extract the Maya installer again.
  4. Run the Maya installation again.


Tony Su
Product Support
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