Pls help Ic can't use "Assign New Material..."

Pls help Ic can't use "Assign New Material..."

Anonymous
Not applicable
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Message 1 of 12

Pls help Ic can't use "Assign New Material..."

Anonymous
Not applicable

this's an error message :

 

# Error: file: D:/Program Files/Autodesk/Maya2017/scripts/others/renderCreateBarUI.mel line 166: LookupError: file D:\Program Files\Autodesk\Maya2017\Python\lib\site-packages\maya\app\general\tlfavorites.py line 28: unknown encoding: 874 #

 

I use student version.

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11 Replies
Replies (11)
Message 2 of 12

mspeer
Consultant
Consultant

Hi!

 

Try a reset of your preferences.
Rename the folder prefs in folder 2017 to something like prefs_backup, or to reset everything, the folder 2017 to 2017_backup. Maya creates new folders. Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

Message 3 of 12

Anonymous
Not applicable

thank you,I already tried but it doesn't work.

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Message 4 of 12

Anonymous
Not applicable

Can you please give more information about what you were doing when you got the error?

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Message 5 of 12

mspeer
Consultant
Consultant

Hi!

 

You may check the following:

Using non-ASCII characters or whitespace in any folder name / file path, also as user/account name is not a good idea for Maya and some other applications.

Also check your prefs folder path.

 

Does this happen with a special scene or with every new scene.

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Message 6 of 12

Anonymous
Not applicable

It's error every times, I choose "assign new material".bug2.jpg 

 

And when I choose the box at end of color's slider that nothing happen.

 

Bug.jpg

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Message 7 of 12

Anonymous
Not applicable

It's happen every scene, and path to maya's is default. I just change only Drive C to D.

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Message 8 of 12

mspeer
Consultant
Consultant

Hi!

 

Do you use any 3rd party plugins?

 

Please try the following MEL commands in Script Editor or Command Line and post the results:

 

1.

listNodeTypes "shader";

2.

listNodeTypes "rendernode";

 

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Message 9 of 12

Anonymous
Not applicable

Not found both. What should i do?

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Message 10 of 12

mspeer
Consultant
Consultant

Hi!

 

Please be more precisely.

 

Do you mean the result list is empty or the procedure is not found and you get the following error:

// Error: line 1: Cannot find procedure ...

 

For the second case, if this procedure is not found Maya will not work correct and it seems there is something wrong with the installation.

 

As you tried a reset of the preferences as suggested the next thing i would suggest would be a clean uninstall and a complete new install of Maya

(maybe also this "C" to "D" change is a problem)

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Message 11 of 12

Anonymous
Not applicable

I reinstall , backup perfs folder  and nothing change. ERROR message show it's error in maya's script.

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Message 12 of 12

mspeer
Consultant
Consultant

Hi!

I highly recommend to contact Autodesk Support about this problem and tell them that this basic procedures can not be found and produce an error.

If you find a solution or at least the reason for this problem, please post it here.