maya crashes when i open the hypershade

[Anonymous]

maya crashes when i open the hypershade in 2017 i am using 

mental ray for maya 2017 i just updated

i am on a mac

[mspeer]

Hi!

Try a reset of your preferences.
Rename the folder prefs in folder 2017 to something like prefs_backup, or to reset everything, the folder 2017 to 2017_backup. Maya creates new folders. Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

[Anonymous]

i don't seem to have a prefs folder

or at least not any place i can find myself 

could something from NIVIDA be a cause