Troubleshooting - Selection tool highlights random faces

[Anonymous]

When trying to select faces in component mode, the tool highlights random faces instead of the one I hover my mouse over. It doesn't do this with edges or vertices, only faces. I've re-installed maya, reset my preferences, and tried checking all my settings but I can't figure out what's causing this.  My laptop is brand new as well. 

[brentmc]

Hi,

Looks like a graphics card (driver) issue.

You could try going into Windows > Settings/Preferences > Preferences > Display and changing the Rendering Engine (at the bottom) to DirectX 11 and restarting Maya. (since DirectX 11 is more forgiving in my experience)

The other option is to see if your graphics card is certified and try to download a certified driver version. (or just try updating your drivers to the latest stable one provided by your manufacturer)

https://knowledge.autodesk.com/support/maya/learn-explore/caas/simplecontent/content/maya-certified-...

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Brent
 

[Anonymous]

I have already tried switching to DirectX 11 and restarting with no change. I didn't have this problem with Maya until a few days ago so I don't believe it has to do with my computer, and might be something in my Maya settings? If I accidentally changed something while working I want to see if I can change it back.

[brentmc]

Hi,

Preferences are hard to debug but you could certainly rename your preference directory and see if default prefs fixes it.

https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2020/ENU/Maya-Cus...

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Brent

[Anonymous]

I read through the directions and redid my default preferences but I opened Maya again and it's still having problems with the face selection.

[kobuttkicker]

did you ever fix this problem?