Problem

[Anonymous]

When I start Maya I get this message, I have tried changing my graphics card to high performance but I lose connection and have to reinstall the driver or something, I have tried to contact Autodessk support but I can't cus I get into a loop, whenever I click send an email I get the question of what product to get help with and then it's back to selecing email.

Do you know what to do?

[Anonymous · Accepted solution]

It is an graphics card and driver issue. Which graphics card are you using? are drivers updated? It seems like your graphics card does not support viewport 2.0. Alternatively you can clean uninstall maya and delete maya folder under user\documents and perform a clean reinstall and also look at the maya output window what it shows