Cant Manipulate geometry Maya 2019 i.e. Scale,Rotate,Move

[Anonymous]

Hi all, any help on this would be great. I create a piece of geo, any piece. i go to scale or move or rotate and try to select a handle and what looks like a selection box appears (see Pic below). you know ants in a square configuration, its larger as i drag out and vanishes when i release the mouse, tried deleting prefs to test, same deal, uninstalled and reinstalled same thing.

What am i missing.

Thanks again for any help

[jordan.giboney · Accepted solution]

Hi @Anonymous 

Thanks for posting! Did this behavior start just recently? Or was it present in earlier versions of Maya as well?

I have a couple of suggestions that may help us narrow in on the root cause of the problem:

1. Check your graphics card driver - make sure the card itself is certified for 2019, and that the driver is up to date
   • This guide outlines how to find graphics card and driver information (under the Maya crashing frequently section): General troubleshooting steps for Maya
2. Review the suggestions in this article: Maya manipulators not working correctly
3. Reset your preferences to default - this will restore everything back to factory settings

Let us know if any of the suggestions above resolve the issue 🙂 If the problem persists, I would be happy to help until we get it figured out!

[jordan.giboney]

Hi @Anonymous 

I hope you are doing well! I just wanted to check in and see how things were going. Did you have a chance to review the suggestions from my previous post? Any success?

I'd be happy to help resolve this issue in any way I can 🙂 Thanks again for being a part of our community!

[Anonymous]

Switching the viewport 2.0 to Direct X fixed the problem. Maya 2018 did not have the problem on the same machine, neither did 2017. It appeared in 2019.

Thanks for the suggestions,

Have a great day!!!!!!

JS