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Maya LT 2020 closes instantly after opening. Windows 11

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Message 1 of 3
tomQ7SXX
142 Views, 2 Replies

Maya LT 2020 closes instantly after opening. Windows 11

Hey guys, once again I am having problems with an Autodesk piece of software (what is going on at this company?).

I would really appreciate some help in getting this problem sorted: Myay LT 2020 closes as soon as it opens, more specifically when the splash screen is still open. 


Does anyone have a fix for this? I have a licence for this obviously. My work paid Autodesk money for this product, yet it does not work. 

 

Cheers,

 

Tom

2 REPLIES 2
Message 2 of 3
tomQ7SXX
in reply to: tomQ7SXX

I have also tried installed Maya LT 2019 and it has the same problem so it seems other version arent working either. 

Message 3 of 3
tomQ7SXX
in reply to: tomQ7SXX

I have found a solution to the problem:

MSI laptop (katana 17 b13V) comes with a bunch of Bloatware. I took it to a computer repair shop, they reinstalled windows from a USB, then after the clean install, they professionally removed all of the bloatware (MSI center, Norton Antivirus, Nahimic etc etc.).

It's important to note a few things:

1. Uninstalling Norton Anitvirus on its own did not fix this issue. It was only when Nahimic, MSI centre and whatever else MSI added to their system did it fix the issue.

2. Reinstalling Windows to factory (from a USB from BIOS) did not get rid of the bloatware. It came back after the clean reinstall (from my knowledge, only the Norton Anti virus software could be removed by the typrical process.

3. I am running windows 11 OS.

Case ID: 22955161

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