XGen Interactive Grooming Alembic Cache path issues

[Anonymous]

Using XGen Interactive Grooming, we've created an alembic cache and are now importing it into an XGen Spline Cache (all on Windows). The Maya project is properly set and the path for the 'Abc File' attribute are relative. It renders fine.

When we render on linux, we use dirmap but the cache isn't being found. Maya/MtoA/Kick is spitting out an error saying the abc can't be found. It gives the incorrect path for the abc in the form:

ex:

/home/myuser/maya/projects/default/C

Looking at the contents of the ma file, it's storing the absolute path to the abc (including the drive letter). When launching Render, I'm providing a project that isn't the default.

I've noticed that this file path attribute doesn't show up in the File Path Editor. Does dirmap have no effect on it as well?

What's the proper way to deal with these paths?

[sean.heasley]

Hi @Anonymous 

What version of Linux are you working with? I've seen this issue a bit recently and depending on your Linux version that may be the issue.

[Anonymous]

Hi Sean,

We're running Debian 9 and Maya-io 2018.SP6.

Cheers,

Jesse

[sean.heasley]

Hi @Anonymous 

Maya is only certified to work with certain distros of Red Hat and CentOS so its possible these compatibility issues are why you're seeing this issue.

You can find our certified system requirements here!

[Anonymous]

I don't know if this is related but I'll be happy to open another ticket if not.  In my scene I have cacheFile nodes with a cachePath attribute which points to cache directories.  When I open my scene locally these cachePath attributes look good, either in the interface or via python commands.  When I run my application on a Google cloud machine the cachePath attributes have been reset to the scenes directory - completely wrong.  I've tried to use the workspace command to set my project directory but this doesn't help in the case I'm working with, though it does work in a different case.