updatePrefWndUI.mel line 133: Value is out of range: 0

updatePrefWndUI.mel line 133: Value is out of range: 0

Anonymous
Not applicable
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Message 1 of 3

updatePrefWndUI.mel line 133: Value is out of range: 0

Anonymous
Not applicable

I keep getting this error when I try and open the preferences in Maya 2020:

 

// Error: file: C:/Program Files/Autodesk/Maya2020/scripts/startup/updatePrefWndUI.mel line 133: Value is out of range: 0

 

This is a new install and I've reset the preferences three times now, but nothing works. I've seen this error in Google searches going back to at least 2020 - so is this what I can expect from Maya now? Is there any chance of what's obviously a longstanding issue being resolved, or should I just cut my losses and go back to Modo?

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Anonymous
Not applicable

Never mind. After being told it would be 24-48 hours to get someone to email me back about support, I cut my losses and got a refund. I got Maya to improve workflow, not have longstanding bugs drop obstacles in the way of it. I can live without Bifrost and Xgen, but I can't live with not being able to use the product without having to reinstall it every week.

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Message 3 of 3

tony.su
Autodesk Support
Autodesk Support

You can try to reset Maya.

How to reset the Maya Preferences to Default

 

Now, I guess you haven't Maya license. But you can use Maya as trial version for test.



Tony Su
Product Support
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