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Required Value Missing

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Message 1 of 2
Jay.Lall
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Required Value Missing

After downgrading to Maya 2020 because it was having unresolved problems to do with the GPU, I now have another problem with batch rendering using the GPU. 

 

Error report - Required Value Missing.

An Autodesk product failed to send the required value for SERIALNUM.

The error report sent to Autodesk may be incomplete.

 

This message only shows up for 2 seconds then disappears before Maya crashes.

Has anyone had the same problem with Maya?, I know this happens to other Autodesk programs.

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Message 2 of 2
Stephen.Blair
in reply to: Jay.Lall

That's two separate problems.

 

  1. Render crashes
  2. Crash Error Reporting (CER) fails (That's the "required value missing" error). This happens after the crash, when whatever software you're using tries to send a CER.

 



// Stephen Blair
// Arnold Renderer Support

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