Redshift Plug-in won’t load on the secondary account on my home computer

[fokkemars]

So i have spend a long time, (mulitple days) trying to figure out why i can’t load my redshift plug-in on my computer at home. It is kinda important that i fix this as soon as possible as i’m forced to stay at home for a couple of days.

I tried alot of stuff like reinstaling Redshift and Maya multiple times while cleaning everything regarding them from my pc between each try, making my windows account administrator, etc.

When i browse for the plug-in in the plug-in manager i get this error message:

// Error: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 934: Unable to dynamically load : C:/ProgramData/Redshift/Plugins/Maya/2022/nt-x86-64/redshift4maya.mll
The specified module could not be found.
//
// Error: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 934: The specified module could not be found.
(redshift4maya) //
// Warning: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 937: Could not load C:/ProgramData/Redshift/Plugins/Maya/2022/nt-x86-64/redshift4maya.mll as a plug-in //

I looked up terms like: The specified module could not be found. and i got some answers like:
check you Maya.env file and change stuff which for me is a empty file.

Please just someone help me. I pay good money for both Maya and Redshift and i already wasted so much time trying things to work.

[Stephen.Blair]

You cannot manually load it. Redshift ships as a module, right? 
If you don't see Redshift in the Plug-in Manager, that means Maya did not find the Redshift module file.

What did Redshift support say? How about the Redshift forums?

[fokkemars]

Hey Stephen,
I have asked on the Redshift forums but i can't seem to get a (helpful) answer.

"If you don't see Redshift in the Plug-in Manager, that means Maya did not find the Redshift module file."
But the problem with that is that when i switch to a different account on this PC MAYA CAN find the plugin.

So the installation seems fine right? Like why does it work on the one account and not the other?

[Stephen.Blair]

---

@fokkemars wrote:

Hey Stephen,
I have asked on the Redshift forums but i can't seem to get a (helpful) answer.

"If you don't see Redshift in the Plug-in Manager, that means Maya did not find the Redshift module file."
But the problem with that is that when i switch to a different account on this PC MAYA CAN find the plugin.

So the installation seems fine right? Like why does it work on the one account and not the other?

---

Permissions is the usual suspect.

Looking at https://docs.redshift3d.com/display/RSDOCS/Maya+Plugin+Configuration, it seems that Redshift (a competitor to the product I support 😉 does not use a module file. Most likely it updates Maya.env, which is in a user-specific location.