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Mental Ray 2015 Installation Error

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Message 1 of 3
Anonymous
450 Views, 2 Replies

Mental Ray 2015 Installation Error

Hello everyone I am trying to install the Mental Ray Plugin for Maya 2015

My issue is Mental Ray will not install

this error comes up

sqmOlrU 

I was reffered to some solutions by an autodesk agent involving these https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Service-Pack-Does-not-in...

 

I already have full permissions on my computer and tried some of the options listed involving security settings.

I got the downloads from this area and i don't know why it's not working https://knowledge.autodesk.com/support/maya/downloads/caas/downloads/content/autodesk-maya-2015-serv...

2 REPLIES 2
Message 2 of 3
francesco.torchia
in reply to: Anonymous

Hi @Anonymous! Welcome to the community!

 

What you have installed is not the Mental Ray plugin for Maya 2015, but the update for Mental Ray delivered together with the Service Pack 6 for Maya.

 

The proper installer for Mental Ray should be located in one of the subfolders of the install folder of Maya 2015.

 

If you like, I can help you to detect the file during a remote desktop session.

 

Send me a private message with your TeamViewer ID and pass and I'll be glad to assist you. You can download TeamViewer here.

 

Regards,


Francesco Torchia
Technical Support Specialist – M&E (3ds Max, Maya)
Message 3 of 3
Anonymous
in reply to: francesco.torchia

Thank you for the welcome PM sent!

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