Solved: Maya2020 trial version crashed on start-up

Anonymous · ‎01-19-2021

I downloaded Maya2020 trial (for business user + single user) to my macbook pro(16-inch, 2019, macOS Big Sur ver 11.1). It worked well at that time and I shut down the macbook as normal. However, when I used the macbook today and launched the Maya app again, it popped out stack trace error message. I have found a similar issue here but its solution was about versioning.

I have re-installed a few times but it didn't work. I have also reset the maya preference as mentioned and still not working. Here below is the error message and hope that someone could help:

Stack Trace:

Cannot find procedure "shaderBallRendererMenuUpdate".

Start of trace: (command window: line 1).

shaderBallRendererMenuUpdate (command window: line 1).

=================================================

loadPlugin renderSetup;

// renderSetup //

// Error: line 1: Cannot find procedure "MTsetToggleMenuItem". //

// Error: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/muscle/cMuscle.mel line 505: menu: Object 'mainRigDeformationsMenu' not found. //

// AbcExport v1.0 using Alembic 1.7.5 (built Feb 7 2018 13:51:52)

// AbcImport v1.0 using Alembic 1.7.5 (built Feb 7 2018 13:51:52)

// Error: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/others/addSelectTypeItem.mel line 101: Cannot find procedure "updateSelectTypeItemState". //

// Error: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/startup/autoLoadPlugin.mel line 35: initializePlugin function failed (gpuCache) //

// Error: line 1: initializePlugin function failed (gpuCache) //

// Warning: file: /Users/kayilam/Library/Preferences/Autodesk/maya/2020/prefs/filePathEditorRegistryPrefs.mel line 4: filePathEditor: Attribute 'aiImage.filename' is invalid or is not designated 'usedAsFilename'. //

// Warning: file: /Users/kayilam/Library/Preferences/Autodesk/maya/2020/prefs/filePathEditorRegistryPrefs.mel line 5: filePathEditor: Attribute 'aiPhotometricLight.aiFilename' is invalid or is not designated 'usedAsFilename'. //

// Warning: file: /Users/kayilam/Library/Preferences/Autodesk/maya/2020/prefs/filePathEditorRegistryPrefs.mel line 6: filePathEditor: Attribute 'aiStandIn.dso' is invalid or is not designated 'usedAsFilename'. //

// Warning: file: /Users/kayilam/Library/Preferences/Autodesk/maya/2020/prefs/filePathEditorRegistryPrefs.mel line 7: filePathEditor: Attribute 'aiVolume.filename' is invalid or is not designated 'usedAsFilename'. //

// Error: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/startup/ModObjectsMenu.mel line 56: setParent: Object 'mainModifyMenu' not found. //

// Error: Failed to register Initialize Maya Modify menu. Cannot add Convert Primitives to Polygons menu item. //

evalDeferred "shaderBallRendererMenuUpdate";

// Warning: line 1: filePathEditor: Attribute 'aiStandIn.dso' and label 'Standin' have been saved already. //

// Warning: line 1: filePathEditor: Attribute 'aiVolume.filename' and label 'VDB' have been saved already. //

// Warning: line 1: filePathEditor: Attribute 'aiImage.filename' and label 'Image' have been saved already. //

// Warning: line 1: filePathEditor: Attribute 'aiPhotometricLight.aiFilename' and label 'IES' have been saved already. //

import arnold

// Successfully imported python module 'arnold'

import mtoa

// Successfully imported python module 'mtoa'

import mtoa.cmds.registerArnoldRenderer;mtoa.cmds.registerArnoldRenderer.registerArnoldRenderer()

// Successfully registered renderer 'arnold'

updateRenderOverride;

// Loading Bifrost version 2.0.3.0

// Bifrost: Loading library: Amino, from: Autodesk.

// Bifrost: Loading library: AminoMayaTranslation, from: Autodesk.

// Bifrost: Loading library: bif, from: Autodesk.

// Bifrost: Loading library: bifrostObjectMayaTranslations, from: Autodesk.

// Bifrost: Loading library: geometries, from: Autodesk.

// Bifrost: Loading library: fluids, from: Autodesk.

// Bifrost: Loading library: particles, from: Autodesk.

// Bifrost: Loading library: file, from: Autodesk.

// Bifrost: Loading library: midgard, from: Autodesk.

// Bifrost: Loading library: nucleus, from: Autodesk.

// Bifrost: Loading library: simulation, from: Autodesk.

// Error: line 86: Cannot find procedure "buildDefaultHotBoxMenu". //

// Error: line 1: Cannot find procedure "MTsetToggleMenuItem". //

updateRendererUI;

// Error: file: /Applications/Autodesk/maya2020/plug-ins/xgen/scripts/muAddShelfButton.mel line 124: Object '' not found. //

// Error: file: /Applications/Autodesk/bifrost/maya2020/2.0.3.0/bifrost/scripts/mw_loadui.mel line 120: setParent: Object '' not found. //

// Error: file: /Applications/Autodesk/maya2020/plug-ins/MASH/scripts/MASHCreateUI.mel line 102: setParent: Object '' not found. //

// Error: line 1: Cannot find procedure "shaderBallRendererMenuUpdate". //

updateRendererUI;

// Error: line 1: shelfLayout: Object '' not found. //

# Error: Error occurred during execution of MEL script

# line 1: shelfLayout: Object '' not found.

# Traceback (most recent call last):

# File "/Applications/Autodesk/Arnold/mtoa/2020/scripts/mtoa/cmds/arnoldShelf.py", line 44, in createArnoldShelf

# maya.mel.eval('$arnoldShelf = `shelfLayout -cellWidth 32 -cellHeight 32 -p $gShelfTopLevel -version \"2017\" Arnold`;')

# RuntimeError: Error occurred during execution of MEL script

# line 1: shelfLayout: Object '' not found. #

// Error: file: /Applications/Autodesk/bifrost/maya2020/2.0.3.0/bifrost/scripts/bifrostGraphMenu.mel line 296: menu: Object 'mainCreateMenu' not found. //

Anonymous · ‎01-19-2021

Problem is solved! I found the solution here.

It is about something like the permission of accessibility in Security & Privacy. Actually, the app asked me about accessibility permission previously but I didn't set it at that time. I didn't know it will cause trouble like this. Hope this will be fine in the future.