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Maya student trial version expiring in 30 days should be for 12 months

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21233926
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Maya student trial version expiring in 30 days should be for 12 months

I received an email regarding my 30 day trial version of Maya is about to expire in 7 days. However, I have a student account it should be for 12 months. I have tried amending things according to some other post in the help pages of Maya, but I think an AutoDesk support person needs to look into this as it does not recognise the change. It still thinks I am on a 30 day trial version. My university has informed me that they have an arrangement with Maya for 12 month trial periods not 30 days. I cannot have this run out before my course has finished. Please if anybody could help me that would be greatly appreciated.

 

John

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Message 2 of 3
21233926
in reply to: 21233926

It tells me I have a student edition, but my software says it expires in 30 days. Attached is the screen image

Message 3 of 3
21233926
in reply to: 21233926

This was not a solution just me adding an attachment.

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