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Maya Product License Activation asks for Serial Number but Maya Serial Number says "Sign In"

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Anonymous
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Maya Product License Activation asks for Serial Number but Maya Serial Number says "Sign In"

2021-04-12 (1).png

2021-04-12.png

Is there a way to fix this problem with the serial number?

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Message 2 of 2
Dautryl
in reply to: Anonymous

I had kind of the same issue, when I renewed my education license, except this window would tell me my license was expired instead of asking for a serial number.

Do you have anything that looks a log in feature when in that window ? If not, do you manage to at least run Maya at some point, even as a 30 day trial?

If so, check in the top right corner if you can log in there:

If not enough, click "manage license"

 

Dautryl_0-1618994939650.png

 

Then in the license manager, hit "Change license type"

After that you should be given the choice to either use serial keys, or network license, or log in to your Autodesk account. Chose to log in. It might seem unresponsive for a dozen of seconds, but then it should get back to the previous license manager window with your license.

 

I hope this helps you or someone else.

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