Maya has stopped working

[thomaspirlin258]

Maya has stopped working

An error has stopped Maya from working properly. Maya is attempting to recover your work and will close soon. We apologize for the inconvenience.

See this support article for more information and troubleshooting tips.

We have saved a recovered version of the file you were working on here:

C:\Users\thoma\AppData\Local\Temp\untitled[Recovered-thoma.2024-03-2 5-18.29].ma

Please help me with this problem. @amanda.k 

[amanda.k]

Hi @thomaspirlin258,

Sorry to hear you are having issues with Maya - I'm not a Maya expert (I wish!) but I did find this article that might solve your issue: 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Maya-has-stopped-...

Can you work through that and let us know here if it works, what the results are if not? I'll check into seeing if a Maya expert can jump into this thread as well if the solution above doesn't work.

Let me know!

Amanda.K

[LeoWarren-EDU]

Hi @thomaspirlin258,

Did the reply from @amanda.k help resolve your issue?

If this is the case, please click on the "Mark as Solution" button so future Community visitors can benefit.

Otherwise, please feel free to reach out - we'd be happy to help,

All the best,

[daniel_gonzales_3rd]

I am having the same problem as above and I have used your link to troubleshoot. I have changed 'projects' folder and I have changed 'pref' folder. Still with no luck. any help? Thank you