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Maya does not opening / whitescreen

Maya does not opening / whitescreen

Anonymous
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Message 1 of 3

Maya does not opening / whitescreen

Anonymous
Not applicable

nothing.PNG

 

So i just installed Maya properly and the first problem was that i cant install it on my " 😧 " hardrive instead of " C: " which is in first place kinda weird but i installed it on C: and it was kinda hidden but i found it ( C:\Autodesk\Autodesk_Maya_2017_EN_JP_ZH_Win_64bit_dlm\x64\Maya\Autodesk\Maya2017\bin ) but once i tryna open it its just white screen and nothing else happens

 

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Message 2 of 3

jeffrey.sin
Alumni
Alumni

Hi @Anonymous,

 

Welcome to the Community.

 

Kindly try out the troubleshooting steps described here Maya, Output Window Blank Page and see if the solution provided there resolves your issue. Let us know how it goes. Thank you.

 



Jeffrey Sin

Autodesk Customer Support
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Message 3 of 3

Anonymous
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Hey Jeffrey,

thanks for your quick reply!
sorry it took a while for me to answer, i am very busy at the moment..

Anyway, it does not help at all.. i also think its more an installation
problem, but i've done everythink properly.

1. downloaded the 2017 maya file from the autodesk page..
2. followed the instructions, so chose installation path ( which is weird
because.. once i change it from "C:" to "D:" it tells my that he's not
going to install it or it says he need 0 space on my folder for it.. )
3. anyway i stucked with " C: " he was installing pretty fast for my opinon
but okay.
4. tried open it from the desktop icon but it instantly said " cant find
file " so i had to replug the icon to the file in the installed folder.

Hope that explains it a little bit better and i am sorry for my rubbish
english.

Thank you in advance!
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