Maya 2024 crashes constantly

Maya 2024 crashes constantly

Parmenides
Collaborator Collaborator
11,770 Views
40 Replies
Message 1 of 41

Maya 2024 crashes constantly

Parmenides
Collaborator
Collaborator

Maya 2024 is definitely not ready for production. Crashes constantly on the Mac. If I click on the subsurface color a couple times, down it goes. Twice it has crashed while I was away from the computer. It will just crash on its own, not being used. Annoyingly, it asks to fill out the bug report twice for every crash. 

 

How can something this unstable get out the door? For the thousands of dollars a year we pay for this software, this is embarrassingly substandard. 

11,771 Views
40 Replies
Replies (40)
Message 2 of 41

warnold2
Autodesk
Autodesk

did you fill in the CER report ?  do you have the CER number so it can be looked up



Wayne Arnold

Developer

Message 3 of 41

Parmenides
Collaborator
Collaborator

I filled in several but at a certain point it adds up to a lot of time to do these. Is there a way to find out the CER after they are submitted? 

 

Message 4 of 41

warnold2
Autodesk
Autodesk

can search by email address submitted under



Wayne Arnold

Developer

Message 5 of 41

jnps.designs
Participant
Participant

I already talked about this in another thread. Maya 2023 and 2024 are the worst-performing softwares, at least on Mac. Simply unusable. I can’t believe I am saying this, but it crashes more than Modo. Definitely not going to renew my indie subscription.

Message 6 of 41

ZULEIKA.FIRPO
Observer
Observer

I'm using it on a pc Alienware aurora r13 and its crashing constantly. Open the UV editor boom. Breather in frustration boom. Its unusable. 

Message 7 of 41

TomG_HH
Participant
Participant

Same Here Maya 2024.2 crash all the time, Totally unstable. There are no specific situations or scenes. Loading an bitmap, crash. open the UV editor, crash, polymodelling, crash, open render settings crash............

Have Win 11, way enough ram etc.. graphic driver are new. Maya 2022 works like a charm.

 

Message 8 of 41

conkerz
Enthusiast
Enthusiast

Mine crashes often on the mac M1 when reaching the Home Screen, which I made a separate thread about.

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Message 9 of 41

TampaJoeyDev
Explorer
Explorer

Just came here after Maya 2024 crashed again. Definitely crashes more often than previous Maya versions. When it crashes, it's usually when I'm doing UVs.  Autosave is great, but a lot can be done in 10 minutes. 

Message 10 of 41

kozjaktibor
Community Visitor
Community Visitor

Same problem here. I have a 12th gen Intel CPU. There is no mundane tool or task that did not made Maya stopped responding and crashing. Sometimes with a notification, sometimes without a notification.

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Message 11 of 41

mattock
Contributor
Contributor

I just upgraded to 2024, and can't believe how bad it is. How is this even allowed?  Less than 24 hours and its crashed constantly.  It even crashed when moving a cube!

Message 12 of 41

mesagamelab
Community Visitor
Community Visitor

I updated to 2024 recently and have had the same constant crashing issue for the most mundane of actions.  Simple things like moving an object, hiding or showing and object, moving UV's, creating an editable motion trail, scrubbing in the timeline and many more cause it to crash. Sometimes it autosaves and sometimes it doesn't.  This is totally ridiculous and frustrating to constantly have to restart.  When are we going to see an update to fix this?

Message 13 of 41

philriveramedia
Explorer
Explorer

I posted in a similar thread a couple months ago when I first started using 2024. I have since been away from the software for a bit working on other things. Today I went back in and the issue still exists. CONSTANTLY crashing every 10 minutes or so. It seems completely random. Sometimes the bug reporter comes up. Most of the time, it just stops and closes. I submitted the single bug report that came up. It happened during vertex merge. Since then it happened while working in the UV editor, while skinning, and while using the clean up too. The software is BROKEN and is UNUSABLE at this time for me.

Message 14 of 41

andymc4997
Advocate
Advocate

Here after constant freezing/crashing just using the move tool and trying to set keys. Just pathetic. Most of the time it's not even giving me the crash/recover screen. At least I'm building up rock solid muscle memory for the Ctrl-S position, I guess. Autodesk, when are we getting an update so your software is usable??!!

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Message 15 of 41

NeoReel
Explorer
Explorer

Yep, I have to admit I got here too for the same reasons... Just a sudden close, no recovery or bug report. Hopefully Autodesk do hear us complaining despite not receiving a bug report for each crash... Tried to play a lot with the different OpenGl preferences, disable cache which seems to be in the culprits... Still not clean though...

Message 16 of 41

MicroCell3D
Enthusiast
Enthusiast

I also had these crashes (Win 10). I changed the display setting to "OpenGL - Legacy" and now Maya is (temporarily) working again. 😉

---

Ich hatte auch diese Abstürze (Win 10).
Ich habe die Anzeigeeinstellung auf „OpenGL – Legacy“ geändert und jetzt funktioniert Maya (vorübergehend) wieder.

Message 17 of 41

derek_k_annan
Contributor
Contributor

UPDATE 9/15/2023

switching Display to OpenGL legacy worked for me.

diplay_to_legacy.png

also making autosave prompt before it starts working in the background may also be contributing

prompt before autosaving.png

 

Message 18 of 41

le_daiii
Contributor
Contributor

Same problem here on PC. Maya crashes without notice when i try to create a cube or duplicate. I've been saving before EVERY ACTION now, it is unusable.

Message 19 of 41

alex
Community Visitor
Community Visitor

Maya 2024 is absolutely unstable. It crshed without warning on the absolute simplest actions.
-When I try to animate a group of animated objects in a group above it, it crashes regularly.
-When I duplicate an object it crashes.
-When I want to poygreduce an object, also
-Arnold suddenly no longer works in the viewport. And days later again.
- Render sequence suddenly stops rendering even though it was running the day before.
-When I try to move the UV shelves of several objects, it crashes.
I can no longer say exactly where it crashes.
And it's not my computer!!! Maya 2022 still ran quite well. That is, by Maya standards.
I'm afraid I won't be able to continue working with this software.

 

Message 20 of 41

alex
Community Visitor
Community Visitor

I work with an PC 

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