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Maya 2023 craching issue

4 REPLIES 4
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Message 1 of 5
raphael.dalpe2
119 Views, 4 Replies

Maya 2023 craching issue

Hi I have been trying to open since my first day at scool, but it won't open. I have talk to an autodesk agent and this article didn't response to my problem. I am verify with the student verification and yet it's not opening either. This is what I can see when I am opening maya

 

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Constant-....Capture d’écran 2022-11-09 164108.pngCapture d’écran 2022-11-09 164140.png

4 REPLIES 4
Message 2 of 5
artfully3d
in reply to: raphael.dalpe2

Do you have the autodesk destop app installed?

 

I have seen the student version fail to launch before, and part of the solution was making sure your account was logged in through the desktop app. Here is the app https://www.autodesk.com/desktop-app 

Message 3 of 5
raphael.dalpe2
in reply to: artfully3d

No it didn't work cause I am already login.
Message 4 of 5
kazinsks
in reply to: raphael.dalpe2

I have also had this issue numerous times. I am logged in on the desktop app as well. It is frustrating. I am wondering if the 2022 or 2021 version would be a better choice for downloading. 

Message 5 of 5
raphael.dalpe2
in reply to: kazinsks

Nope with maya 2022 I had the samedi bug, but I didn't try 2021 this is so frustrating cause I need to work on the vpn of the school so I can't get the foul potential of my two screen.

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