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Maya 2023 and 2024 does not start on Mac

16 REPLIES 16
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Message 1 of 17
steve.herridge
1857 Views, 16 Replies

Maya 2023 and 2024 does not start on Mac

Hi all

Have bouncing icon and then nothing when starting up Maya 2023 and 2024.

 

Have given full disk access and file access to Maya.

 

Cheers for any ideas.

 

Steve

16 REPLIES 16
Message 2 of 17

Any ideas. Can't use Maya for the past few days.

Message 3 of 17

So I guess I'm on my own.

I ran both:
Autodesk_Licensing-12.0.0.6529_02

and
Autodesk_NLM-11.18.0.0_01

found in:

/Applications/Autodesk/Arnold/mtoa/2023/license/installer

 

Maya 2023 now bounces, stops and then launches (as does Mudbox 2023).
2024 not currently working.

Message 4 of 17
d.lidster
in reply to: steve.herridge

The program isn't stable in 2024. I have completely reinstalled this twice now (with the new USD 0.23 build) and it still just eventually produces a bouncing icon after a day of usage. Even re-installing 2023 now doesn't work. Anyone know what is going on?

OSX 13.3
32 GB
M2 Pro

Message 5 of 17

I know, bummer. No help here either.

 

Have you tried running the license installer above?

Message 6 of 17
d.lidster
in reply to: steve.herridge

thanks, but tried that with no luck. A clean reinstall sorts 2024, but it only lasts about a day before it melts back to bouncing startup icons.

Message 7 of 17

Ah, bummer.

 

Hope Autodesk respond to our issue. Almost a week without reply. Crazy.

Message 8 of 17

same issue,  need help

 

Message 9 of 17

Restarted the Mac and had the same bouncing icon and then nothing.

 

Installing/running the 2x license apps worked.

 

Autodesk, is there a work around here?

Message 10 of 17

its definitely an lmu ltu issue

you probably got an old lic hanging around from and install library that you havent deleted

Message 11 of 17
abars51099
in reply to: steve.herridge

I am having this problem with Maya 2022 on mac.  I did uninstall it and reinstall it.  That made it work for one day, but then it started having the same problem again.  It may have something to do with a recent Apple security update.

Message 12 of 17
steve.herridge
in reply to: abars51099

I reinstalled the license app in the end and all seems ok.

On 2023.3

Message 13 of 17
abars51099
in reply to: steve.herridge

 I tried the links above, but couldn't figure out how to find the licensing app

Message 14 of 17
d.lidster
in reply to: steve.herridge

Re-installing the license app does indeed work, however every time I restart the same issue arises, so I have this ridiculous situation that everyday I have to re-instal the licensing app to do a days work. Also while I'm at it, 2024 is by far the most crash prone release I've every worked on for OSX. I guess first crack at a native version

Message 15 of 17
danwwright
in reply to: steve.herridge

I have the exact same issue with Maya 2024 on an M1 mac. Every day I need to reinstall Maya 2024 so that it's able to start...😟

Message 16 of 17

post the crash log

Message 17 of 17

Just bumping this.

Just had same issue with Maya 2023 and 2024.

This worked again:

I ran both:
Autodesk_Licensing-12.0.0.6529_02

and
Autodesk_NLM-11.18.0.0_01

found in:

/Applications/Autodesk/Arnold/mtoa/2023/license/installer

 

Maya 2023 now bounces, stops and then launches (as does Mudbox 2023).

Would be good to get a solution, or even a response from Autodesk. 

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