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Maya 2022 has account info in corner blocking "File" dropdown

Anonymous

Maya 2022 has account info in corner blocking "File" dropdown

Anonymous
Not applicable

I recently downloaded Maya 2022 and began using it. I managed to start one project however suddenly now whenever I open Maya 2022 there is the first part of my account email in the upper left hand corner blocking the "File" and "Edit" dropdowns. Clicking it opens a seperate dropdown with account options "Explore Purchase Options..." "Manage License.." and "Sign out and Close". (Please see screenshots attached) I cannot access the file drop down in the top left which is very annoying. This issue only occurs in Maya 2022. I still have Maya 2020 downloaded as well and it does not have the same issue.

Luckily I can still access the "File" dropdown through the marking menu by holding the spacebar, I just can't use the one in the upper left.

So anyone know how to close or move this thing? It just suddenly appeared tonight. 😞 Thank you for any help!

Reply
Accepted solutions (2)
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9 Replies
Replies (9)

The-Digital-Shaman
Advocate
Advocate

I have the same.

 

It doesn't block it that much. Just click any other menu and move cursor to the left.

Anonymous
Not applicable
While I appreciate your comment - it isn't really a solution. Clearly there are workarounds (using marking menus, clicking a different drop down and then moving your cursor) but the fact is it wasn't there yesterday and it's quite annoying to me. I'm hopeful someone knows how I can actually get rid of it!
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zewt
Collaborator
Collaborator
Accepted solution

It's a known bug in 2022.  Unhiding the toolbar (Windows > UI Elements > Status Line) and restarting Maya should fix it.  Make sure the "IPM Button" is also expanded (that UI needs to be visible on startup).

 

Anonymous
Not applicable
Thank you so much!!! I'll try this tonight and if it works I'll mark your reply as solution !
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Anonymous
Not applicable
Sorry for the delay - just got a chance to test this out and it worked 🙂 Thank you for the help!!! Marked your post as solution
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The-Digital-Shaman
Advocate
Advocate
Hi,

What is IPM Button?

Toggling StatusLine along with other menus is Crashing Maya uin version 2022 for me. Toggling on its own does not.

zewt
Collaborator
Collaborator
Accepted solution

.

phibonacciSequence
Enthusiast
Enthusiast

I have the same issue.  This seems to happen after starting up Maya 2022 and all of the buttons in the status line were shown except for the IPM button (hidden).

One workaround (for me at least) is to expand the IPM button so that the account info is visible.  That should reset it to its proper location.  This should fix it when restarting Maya as well (if the IPM button was set to show before quitting).

 

(I'm disappointed this hasn't been addressed in the new 2022.1 patch).

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phibonacciSequence
Enthusiast
Enthusiast

Apparently, this was fixed after I updated to 2022.2 without any patch notes from Autodesk.

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