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Maya 2020 Unstable and Unusable

Message 1 of 6
610 Views, 5 Replies

Maya 2020 Unstable and Unusable

Maya 2020.4 Is completely unstable and unusable. It crashes every time I extrude, bevel, or move a vert. It almost seems the slightest thing crashes Maya. I have done everything I know and followed what little information I could find in the forums. Nothing I have done has helped. Below are the steps I have taken to attempt to remedy the problem.

Delete - Workspace
Delete - Preferences
Restarted project from before the crashing started
Exported all objects to separate Maya askii files, as well as attempted OBJ file format.
Uninstalled Maya, deleted the Maya file from the documents folder
Delete - %temp% Files
Update all drivers
Reinstalled a clean version of Maya 2020 with all updates and patches. 

Delete - Maya,  reinstall a clean version of 2020 with no updates

Delete  and wipe windows

Format Drive

Reinstall Windows and all applications including updates for all drivers.

Switch HDD where save files are loaded from

Absolutely nothing has worked. I am in my final term and trying to do my portfolio. I can't get any work done if it keeps crashing.  I'm at my wit's end here.

MY self and all of my professors are baffled as to what might be causing this issue.  Any assistance anyone can give will be greatly appreciated.

Thank you in advance.

I appreciate any help you can give in advance.

Message 2 of 6

If it does crash that often there is something wrong with your system. 
Have you used an other workstation and had simmilar issues? 



Message 3 of 6

Thank you for your response. 

Yes, I tried on my laptop and it's fine there. How would I go about troubleshooting the potential hardware issue?

Message 4 of 6

Regarding hardware, here's the list of certified ones

Here are known crash issues for 2020

Also, for sake of stability testing, consider enabling legacy viewport renderer.

Maya2019.1 @ Windows10 & GeForce GTX1080Ti

If the post was helpful, click the
 ACCEPT SOLUTION  button, so others might find it much more easily.

Message 5 of 6

Hey everyone just wanted to give a bit of an update. Still no change with it crashing every other time I extrude a face.

Recent things I have done to troubleshoot the problem.

tested Ram - Checked out Good

Stress tested both GPU's - Checked out Good

Stress tested CPU - Checked out good
Noted motherboard drivers were out of date - Updated all drivers related to the motherboard

installed - Opengl32.dll - into Maya bin folder

Fliped animation setting from Pralel to DG and back
Fliped Open GL Compatability to Legacy and back.
Swapped out my 64gb ram to my old 32gb ram


This is really starting to stress me out, especially with my final portfolio review coming up in the next 3 weeks.

Nothing has worked to even slightly remedy my situation. Any further tips?


Message 6 of 6

Fresh new update! 


This issue has been solved! It, of course, was a simple solution. The problem was with my 3D Connexion 3D mouse. All I had to do is uncheck (Use Selected Objects) in the advanced settings of the mouse. 

How stupid was that. 

Thank you all for your help.

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