Maya 2020 and 2018 both freezing on startup.

[Anonymous]

Maya 2018 was working perfectly fine, I hadn't used it for a few months and upon launching it today it was immediately freezing on startup. I updated the installation, and also installed 2020 but strangely I'm having the same issue. I've tried a few steps already:

- Uninstalled every Autodesk installation I could find and started from scratch, with both 2018 and 2020

- I've updated to the latest studio driver from Nvidia for my RTX 2070 MaxQ

- Uninstalled Arnold & Bifrost 

- Reset the preferences for both versions. 

I can only assume there was a windows update which might be conflicting? Or perhaps a settings file buried away which is being referenced, but is attached to an older installation/version/license? 

At the moment 2020 is sitting frozen on my desktop, the Output Window doesn't seem to have anything noteworthy in it. The last line on the bottom right is "Bifrost: Loading library; simulation, from: Autodesk". However the program is completely unresponsive and requires closing via task manager. 

If there's a way to upload a log, please let me know so I can try and get to the bottom of this. I've got a project due urgently, so it would be great to get this going. 

Thank you. 

EDIT: I tried to launch 2018 again, and it freezes on the following line in the command line:

[patrick.schock]

Hello @Anonymous,

thanks for your post! Please try the following steps:

1. Open the Task Manager.
2. Go to the Services Tab.
3. Search for the Service AdskLicensingService:

4. Right mouse click the service and chose restart.

In some cases, the AdskLicensing Service hangs after a Windows update. Restarting the process solves the issues in the most cases. Looking forward to your reply, if you had success!

Best regards,

Patrick