Maya 2019.2 Fatal Error. Attempting to save in temp .ma

[Anonymous]

Hello Community.

Recently I switched to Maya 2019 again after using 2018 all the time due to Issues with Maya 2019 in the past.

After over half a year I finally decided to try Maya 2019 again in the hope this Fatal Error Issue I had in the past has been finally solved. I was sadly dissapointed.

Like in the past, duplicating a certain Mesh gives me this error message:

As it can be seen in the screenshot, duplicating a piece of railtrack many times causes this error message to appear which does not happen in Maya 2018!

Even after updating my driver and deleting all the files in the temp folder this error still occurs. 

Here is the error report number: CER_202635262

This error occurs on both of my PCs, one with a GTX 1060 and a GTX 1050.

It also does not occur in an empty scene, only on larger ones.

I really hope this issue gets solved soon as it really gets frustrating that even over after half a year I am still not able using Maya 2019 properly!

[Anonymous]

Small update. Ive tried to change the system compatibilty to "Windows 8" and I didnt got this error anymore. However Maya performs worse performance wise, so this is not a good option for me.

[Anonymous]

Hello,

Since the error doesn't occur when you rung maya in compatibility mode with windows 8 the issue could be caused by drivers not being up to date. try updating all drivers not just the display driver and hopefully that will resolve the issue.

[Anonymous]

Hello Adam,

All my drivers are currently up to date! 

I better list everything Ive tried to do:

- Updating Drivers

- Reinstalling Maya

- Formating my PC

- Changed the UI rendering engine to OpenGL-legacy

- "Maya_DISABLE_CIP=1" and "Maya_DISABLE_OPENCL=1" in environment variables.

- Installing that OpenGL32.dll file which fixed the problem but like changing the compatibility mode to Windows 8 Maya performs worse and its not a solution.

- Starting Maya 2019 as an Admin.

- Let maya create a new Pref folder.

- Cleaned History on Object

- Freezed the Object

[Anonymous]

If it's only that "certain mesh" which causes the crash then you should check that mesh and all nodes connected to it for a problem. To quickly check if the mesh or a plugin is causing the problem, export the mesh as obj then start a clean scene and import it. if the problem appears then it's certainly a mesh issue, try these steps to resolve it:

https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2015/ENU/Maya/fil...

or use any other tools for fixing meshes with errors.

if the problem doesn't appear then the problem is probably caused by something affecting the mesh, for example a plugin. Use the node editor to find all the nodes affecting the mesh.

[Anonymous]

Hey Adam,

No, its not the mesh which causes this problem. Even duplicating a newly created cube many times is crashing my Maya. And it also has nothing to do with my scene.

[Anonymous]

Hey Kalit,

Such issues are always a huge headache unless you have Maya debug version and you are a C++ programmer with enough debugging knowledge. Still you could isolate the cause of the problem if you try the following:

such problems are either caused by:

1- hardware issues

2- software issues

3- user misuse of the application

First start with reproducing the problem on other computers. not just another computer, try multiple computers:

- if the problem doesn't occur then your computer is the problem

- if the problem occurs then it's a maya bug or a misuse of maya. for example creating a 100 million copies of a sphere is not a normal practice, in such a case you should use instancing.

- if it's a maya bug then there is nothing you could do

If it's a problem with your computer then you could try the following:

1- drivers not up to date, so update them

2- up to date drivers are causing the problem because they are not compatible with Maya, so sometimes you have to downgrade to an earlier version of the drivers

3- RAM errors, test ram for errors

4- Hard Disk problems, bad sectors , corrupted file system ........... check hard disk for problems

5- Graphics card problems, check the graphics card RAM for errors. check the GPU for errors and overheating.....

6- do you have any installed software which is interfering with Maya? for example firewall, antivirus, malware scanners, some 3D resources hogging application, a GPU or  CPU overclocking utilities......

7- A friend kept complaining to me about his computer becoming very slow only a few days after reinstalling windows!! after testing the hard disk with a bootable kaspersky CD, i found a virus in one of the programs, when i told him about it he told me that he always installs that program immediately after installing a new windows!!! don't assume that the software you have is not corrupted or is safe unless you are a 100% sure. for example make sure to verify the checksum of all the software you use on your computer. if you cannot verify the checksum for an application install then you should NOT be using it because it could be corrupted or contain a virus.

8- any connected peripherals which are not compatible with Maya, even a wacome tablet could cause a problem. so disconnect all peripherals which are not necessary for operating the computer.

i hope that helps 🙂

[Anonymous]

Hey Adam, 

Thanks for you effort so far of trying to helping me, I really appreciate it ^^

Now, I tested it out on some of the computers at my academy some months ago and noticed, this only happens on Computers with a GTX 1060 6GB graphics card. I must correct myself saying it was a GTX 1050 in the post. I also researched a bit on the internet and found people having the same issue also and I was suprised when they said they also had a GTX 1060 6GB. I tried to even install a older driver but it seems like that the graphics card itself is not compatible with Maya 2019 or something and has not been tested out for this version. Atleast thats my understanding so far. Buying a new graphics card just to use Maya 2019 is also not really a solution for me as I just recently bought my GTX 1060 6GB and I think it should be enough for softwares like this. It seems like I really cant do anything at this point. Except maybe waiting even more months for a fix which I doubt will happen.

[Anonymous]

I want to push this Thread because this is a serious Problem which has to be taken seriously. Making an non functional update is really an effrontery to the costumers.

[warnold2 · Accepted solution]

Are you sure you are running Maya 2019.2.  from the CER number the crash is providing Maya 2019 Gold version number as the version that crashed.  

there was a change made for Maya 2019.2 for a duplication issue conflict with UFE objects,  which the crash report tends to indicate

[Anonymous]

Hey Warnold,

My mistake this Problem does not occur anymore in the maya 2019.2 version, thankfully!