Maya 2018 Unable to right click render layer to create collection

[Anonymous]

When attempting to create collections within my render layers I am unable to right click to access the menu.

[sean.heasley]

Hi @Anonymous

Hmm this is unusual.

Do you have a render layer selected when you go to do this? If you dont have a render layer selected you wont see anything when you right click.

If you do have a layer selected and still aren't seeing anything when you right click you may want to try deleting your settings/preferences and then trying again.

Let me know if anything changes!

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[Anonymous]

Yes, the layer is selected.

Here's the script...

Traceback (most recent call last):
#   File "C:\Program Files\Autodesk\Maya2018\Python\lib\site-packages\maya\app\renderSetup\views\renderSetupWindow.py", line 746, in showContextMenu
#     self._createTemplateMenu(self.contextMenu, self._getCorrespondingItem(selectedIndexes[0]))
#   File "C:\Program Files\Autodesk\Maya2018\Python\lib\site-packages\maya\app\renderSetup\views\renderSetupWindow.py", line 949, in _createTemplateMenu
#     if userPrefs.getUserTemplateDirectory():
#   File "C:\Program Files\Autodesk\Maya2018\Python\lib\site-packages\maya\app\renderSetup\model\renderSetupPreferences.py", line 72, in getUserTemplateDirectory
#     return _getUserDirectory(kOptionVarUserTemplateDirectory, 'RSTemplates')
#   File "C:\Program Files\Autodesk\Maya2018\Python\lib\site-packages\maya\app\renderSetup\model\renderSetupPreferences.py", line 59, in _getUserDirectory
#     copy_tree(fromDirectory, userDir)
#   File "C:\Program Files\Autodesk\Maya2018\bin\python27.zip\distutils\dir_util.py", line 139, in copy_tree
#   File "C:\Program Files\Autodesk\Maya2018\bin\python27.zip\distutils\dir_util.py", line 76, in mkpath
# distutils.errors.DistutilsFileError: could not create 'C:\Users\Sam': Access is denied

[sean.heasley · Accepted solution]

Hi @Anonymous

Did a reset of your prefs not help?

Also, can you create an empty scene and make a few layers to see if this still happens?

[Anonymous]

Hmm, looks like deleting the prefs fixed this problem. Interesting. 

Thanks for the help,

Sam

[Anonymous]

I delete preferences, installed the newest Maya 2018 update and I still have the same problem. I also tried switching to legacy render layers and then back again to the new, buggy render layers, which I have to use. Same thing, very frustrating. Any idea how this could be fixed?

Thank you,

Vuk

[cynthiazjavier.hrdi]

It worked once deleting the preferences, my collection worked,  but after my Maya crashed, same problem again. Pls help asap. Thanks.😣