maya 2018 subdivision skinning offset issue

[Anonymous]

Hi, I using Maya 2018 update 4 have issue for subdivision skinning offset issue.

how I can solve it?

[sean.heasley]

Hi @Anonymous and welcome to the community!

The image is really small so I can't tell what your problem is.

Can you please post a larger screenshot/explanation and/or zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

[Anonymous]

I attach with another photo with the detail in the photo, can help have a look.

thanks.

[sean.heasley]

Hi @Anonymous

Thanks for the better image!

This does look unusual and would usually mean the topology on the shirt is incorrect but it looks fine plus when you smooth it smoothes like it should.

A simply test you can try is deleting your settings/preferences and also checking your GPU drivers to make sure they match our certified hardware list.

You can find our certified hardware list here!

Finally, when you get a chance, can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it? If the file is confidential or under NDA please send it to me in a private message instead of posting it here.

[Anonymous]

I using Quadro P5000 and the drive is already update to date. 

[sean.heasley]

Hi @Anonymous

Our officially supported driver for your GPU is version 391.89. When you get a chance, please uninstall your current GPU drivers and install version 391.89 which can be found here.

Also, have you had a chance to try deleting your settings/preferences?

[mspeer]

Hi!

I guess you use different subdivision algorithms.

Please upload a scene-file.

[sean.heasley]

Hi @Anonymous

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Anonymous]

still not working, I already attach the the scene-file.

can help check, thanks. 

[mspeer · Accepted solution]

Hi!

This is an update/refresh problem of your rig in combination with Viewport 2.0.

Switch Evaluation Mode from "Parallel" to "DG" (in Preferences).

[sean.heasley]

Hi @Anonymous

@mspeer has the right idea, have you had a chance to try his suggestion?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

[Anonymous]

finally is solve, thanks for help 

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@sean.heasley wrote:

Hi @Anonymous

@mspeer has the right idea, have you had a chance to try his suggestion?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

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