Community
Maya Forum
Welcome to Autodesk’s Maya Forums. Share your knowledge, ask questions, and explore popular Maya topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Maya 2018 and 2017 fatal error at launch

4 REPLIES 4
Reply
Message 1 of 5
Anonymous
358 Views, 4 Replies

Maya 2018 and 2017 fatal error at launch

Ive tried everything and still Maya wont work on my system

 

I have a fairly brand new pc gaming setup

 

here are my specs 

CPU|Intel Core i7-7700K|
GPU|Nvidia GTX 1080|
SSD|Samsung 860 EVO M.2 500GB|
SSD|Samsung 850 Evo 250GB|
RAM|G.SKILL F4 DDR4 3000 C15 2x8GB|
MBD|Asus STRIX Z270E GAMING|

 

 

I am running windows on 64 bit

My graphics card has been updated to the latest driver and it is a 1080 gtx

 

I have everything up to date and all Microsoft packs installed 

 

Both the 2017 and 2018 maya simply wont launch and keeps giving me the same fatal error

 

Can anyone help?

 

Hi @Anonymous your title 'Maya fatal error attempting to save in C:/Users/X/appdata/local/temp/' was edited for clarity by @sean.heasley

4 REPLIES 4
Message 2 of 5
sean.heasley
in reply to: Anonymous

Hi @Anonymous and welcome to the community!

 

Our officially supported driver for your 1080 is version 390.77. When you get a chance, can you please rollback to that driver version and then try to launch 2018? You can find a download for version 390.77 here!

Nvidia has steps on rolling back driver version you can follow here!

 

 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

 

Kudos are greatly appreciated. Everyone likes a thumbs up!

 

 

Message 3 of 5
Anonymous
in reply to: sean.heasley

Ive removed all my current updated drivers and performed a clean install to put in the drivers you recommended.

 

It changed nothing and when I try and launch Maya it gives me the same errors. 

Message 4 of 5
sean.heasley
in reply to: Anonymous

Hi @Anonymous

 

Hmm ok.

 

Can you please completely uninstall Maya 2017 and then perform a clean uninstall/reinstall of Maya 2018?

 

You also may want to try deleting your settings/preferences after reinstalling 2018 then try to launch Maya.

 

 

Message 5 of 5
sean.heasley
in reply to: sean.heasley

Hi @Anonymous

 

Just wanted to check in to see how things were going. Are you still having this issue?

 

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Technology Administrators


Autodesk Design & Make Report