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maya 2018 always crashing

10 REPLIES 10
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Message 1 of 11
101000012
8901 Views, 10 Replies

maya 2018 always crashing

Maya 2018 crashing,

when I use face, vertex ,line ,UV

my view crashing,

Can anybody tell me how to fix this?

i already uninstall again and again.

 

Only see this warning in script editor.

 

Warning: file: /Applications/Autodesk/maya2018/Maya.app/Contents/scripts/startup/autoLoadPlugin.mel line 35: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved. //

10 REPLIES 10
Message 2 of 11
mspeer
in reply to: 101000012

Hi!

This look like a problem with your graphic card (/ driver).
1. Make sure you use a proper 3D graphic card for Maya.
2. Update graphic card drivers.
3. Try different Viewport modes (like DirectX).

 

(The warning is no problem)

Message 3 of 11
101000012
in reply to: mspeer

thanks for answer me!!!!
But i am using macbook pro my graphic card are



*AMD Radeon R9 M370Xit was ok with 2015/2016/2017*

*and i always open maya and got this dumpuserinfo*

*would you plz help me find out whats wrong?*




*sry my english sucks*
Message 4 of 11
mspeer
in reply to: 101000012

Hi!

 

Not sure, is the problem solved?

 

"i always open maya and got this dumpuserinfo"

What dump user info? The warning for Arnold is useful and everyone who uses Arnold get's this.

Message 5 of 11
101000012
in reply to: mspeer

no i cant even open my maya now 

when i open it will crash , can't move it always loading
螢幕快照 2017-09-22 上午3.20.40.png
and send me a report
say crashlog blablabla...I dont understand what it means
螢幕快照 2017-09-22 上午3.21.02.png螢幕快照 2017-09-22 上午3.21.15.png

 
now i delet 2018 and try to install 2017 
but it stuck on install adsso for a long long time螢幕快照 2017-09-22 上午3.19.39.png
 
I am crazy now
PLZZZZZ HELP ME~
Message 6 of 11
mspeer
in reply to: 101000012

Hi!

 

1. Download the installer complete whenever possible, don't install directly from web.

2. Maya needs some time (up to one hour), so wait.

3. Installing an older Version of Maya after a new one may lead to problems. Make sure to do a clean uninstall of every version you don't need anymore.

 

Message 7 of 11
101000012
in reply to: mspeer

thanks i'll try to do a deep clean uninstall and try again tomorrow
thank you , if it doesn't work or problems , help me again plz😞
Message 8 of 11
101000012
in reply to: mspeer

thanks i'll try to do a deep clean uninstall and try again tomorrow
thank you , if it doesn't work or problems , help me again plz😞
Message 9 of 11
101000012
in reply to: 101000012

hey man i think i found a bug?

look at this :

 

I let my uv editor right on the window and select face.....here the problem come and if i don't , it is ok .

Message 10 of 11
mspeer
in reply to: 101000012

Hi!

 

No problem here with Maya 2018 on PC.

Message 11 of 11
petercann
in reply to: 101000012

Anyone who has issues with Maya crashing you may want to know this.   IF YOU ARE USING DUAL MONITORS THIS IS QUITE LIKELY THE REASON.    I have spent weeks trying to find a solution,   not realising that the dual monitor setup was the cause.      I havent yet worked out how to make it stable with the two monitors so far but at least now I know where to look. 

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