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Maya 2017 Fails to Launch When Using Duet

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Message 1 of 4
Anonymous
656 Views, 3 Replies

Maya 2017 Fails to Launch When Using Duet

Hello there, this is my first post here.

I just wanted to let the community know about the issue I experienced and the solution I found out.

 

So... I was using Maya on Mac OS Sierra without problems, despite it not being supported, until recently.
I suspected I did something wrong with either preferences or mental ray things, so I kept trashing every folder I could in order to have a clean installation, but Maya still froze at start.

 

The error I experienced was of Maya opening the initial window and then freezing while saying " loading...", there was also a message displayed regarding the fact I'm using a Student Version of it.

 

None of this had something to do with the actual cause of my issue: it was Duet.

I was running a dual screen set up with my iPad every time I tried to open Maya 2017.

 

The moment I closed Duet, Maya opened up again.

 

This can be something extremely annoying to solve, over the internet I only found 1 post out of hundreds that investigated similar users' issues by questioning their dual monitors' setup.

 

I felt the need to let you all know about this issue, I wouldn't want you to go through the emotional distress I felt when trying to solve this 😄

3 REPLIES 3
Message 2 of 4
mspeer
in reply to: Anonymous

Hi!

 

Thanks for sorting this out.

 

Please report this problem (bug?) to Autodesk.
Help -> Speak Back -> Report a Problem

Message 3 of 4
Anonymous
in reply to: Anonymous

I just had this exact same problem with maya 2018. I was wracking my brain trying to figure it out before I realised the only thing I had installed recently was the duet software. Uninstalled it and maya started working again.
A shame, was hoping to use my ipad as a 2nd monitor, wonder what it is about it that stalls maya loading.

Message 4 of 4
a_martinez1
in reply to: Anonymous


@Anonymous wrote:

I just had this exact same problem with maya 2018. I was wracking my brain trying to figure it out before I realised the only thing I had installed recently was the duet software. Uninstalled it and maya started working again.
A shame, was hoping to use my ipad as a 2nd monitor, wonder what it is about it that stalls maya loading.



Has anyone found a solution to this or should I just uninstall duet? It’s annoying it gets stuck on the loading screen. 

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