Maya 2017 and Alembic Animation Import Crash

[Anonymous]

Hi All,

I have exported a stitched Alembic (.abc) animation from Realflow (Just a fairly low resolution test) and trying to import this into Maya 2017. It loads the file but Maya 2017 crashes when I scrub the timeline. When I switch to wireframe it works fine.

The strange thing is, I have tested the exact same .abc file on Maya 2015 and Maya 2016 without any issues. Can scrub while using smooth shade view.

Is this a known Maya 2017 issue?

Please let me know if I need to provide more details.

Thank you,

Ruan

[mspeer]

Hi!

Please upload a scene-file, if it's not to big.

[Anonymous]

Hi - 

Thanks for the reply - Please see scene file attached.

I have opened this file with Maya 2015 and Maya 2016 - no problem at all, scrubbing with shaded view actually quite responsive. Trying the exact same thing in Maya 2017, crash! Only way I can scrub in 2017 is with wireframe in the viewport.

Oh and I am on a MAC - not sure if that makes a difference?

VERSION:

Maya 2017 Update 2

Please let me know if you have the same issue.

Thanks!

Ruan

[mspeer]

Hi!

Thanks for the Maya file, but i also need the .abc file.

[Anonymous]

Hi Mspeer,

Ah yes - here is the .ABC file: https://we.tl/4dZGaK3aVW

Let me know if you need anything else.

Thank you!

Ruan

[mspeer]

Hi!

The ABC Cache imported or referenced plays fine here on PC with Maya 2017 update 2, also in smooth shaded view in Viewport 2.0  and legacy Viewports.

Maybe it's a problem with your graphic card hardware/driver, try a legacy Viewport.

It may also be a problem/ bug with Maya 2017 and MAC but i can't test this.

[Anonymous]

Thanks I thought that it will work fine on PC. I did test it on two different Macs so might be an issue with the OSX version.

Thanks for your time I really appreciate it!

Regards,
Ruan

[Anonymous]

Hi Ruan,

Just wondering if you ever found a solution to this problem. I'm experiencing the same issue on my PC running Maya 2017 Update 2. My alembic cache comes in fine, but as soon as I play it back or scrub the timeline it crashes maya. I've also tried it on another PC in the office with a different graphics card and had the same problem, so it doesn't seem to just be a graphics/driver problem.

If you or anyone else have a solution that would be great!

Thanks,

-Connor

[Anonymous]

Hi Connor,

Yes I managed to resolve the issue! It has something to do with the viewport renderer!
You have to switch to the classic or older viewport.

I did a tutorial on it that you can watch here: https://youtu.be/drVtRegrsHM

Let me know if it fixes your problem as well.

Thanks,
Ruan