Maya 2016 crash on start

[Anonymous]

Hello. I have maya 2016 installed on a student license.

It frequently crashes on startup and I cannot understand why.

In order for me to get it to start up again I have to delete (or rename) my user prefs which is really inconvenient. 

When maya is launched it displays the outline of a dialogue box with no visible content and then I get another windows messge saying that It has crashed. 

Has anybody encountered this problem? What additional information do I need to provide to get assistance?

[matthew.d]

Welcome to the community @Anonymous!

Sorry to hear about the issue. Have you tried updating your graphics card driver? You could also try updating your Visual C++. Could you also provide your system specs?

[Anonymous]

My specs are attached. 

My gfx drivers are up to date.

I am downloading the visual C++ redist from the microsoft website now. 

[matthew.d]

Hi @Anonymous,

Please note that Windows 10 is not yet officially supported by Maya. That being said, you may also want to make sure your Maya service pack is up to date.

[Anonymous]

Hello, the content of the  mystery error box is now visible for some reason. 

Licensing Error Unable to initialize adlm 

Internal Error Message: <Error initializing the Usage Tracking component.>

Error Code: <104>

This might not be the same error since I have never gotten to see the message before. Also Maya did not instantly crash when the error message appeared.

Edit: it crashed as per usual when I closed it an ran it again. 

[matthew.d]

Hi @Anonymous,

It could be a trusted source issue. Try running as the administrator. Also, please note once more that Windows 10 is not officially supported.

[Anonymous]

It seemed to be a permission thing after all.

I had this problem before I updated to windows 10 So i am pretty sure it doesn't have anything to do with the update.

Running the appilcation as administrator seems to have solved the problem. 

The specific trigger was setting the project to a directory other than default. Once I run it as administrator it stopped crashing. Thanks a lot.