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I cannot solve the problem that occurred when Maya ran the plugin

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m18561107549
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I cannot solve the problem that occurred when Maya ran the plugin

When I want to load the plugin for this website in Maya( https://elasticmonkeys.com/docs/getting-started-2/ )This error has occurred (//Error: file: D://MAYA/Maya2022/scripts/others/pluginWin. mel line 934: (mandala)). I am very confused because I have installed the necessary programs according to the instructions on the website above. After my own efforts, I have found that this problem is clearly beyond my ability, so I would like to ask everyone why I have this problem and how to solve it

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