Failed creating shelf directory when starting

[Anonymous]

Hi, I get this message when I start Maya (2016 version): Fatal Error: Failed creating shelf directory: //fs1/TECHART/Tools/CryMayaTools/shelves.

This was when I tried to install the CryTools for Cryengine. I tried to remove the .dll plugins, but it didnt help. I also tried to check the Maya.env

file but there was nothing there. I also tried to re-install Maya several times. 

What can I do to fix this? 

[tony.su · Accepted solution]

You can check if MAYA_SHELF_PATH in system variable.

https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2015/ENU/Maya/fil...

https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2017/ENU/Maya/fil...

• On Linux, you can use setenv to set environment variables. You can add commands to your .cshrc file to make sure the environment variables are always available.

• On Windows, right-click My Computer and choose Properties (or double-click System in the control panel), then click the Advanced tab, and click Environment Variables.

• On Mac OS X, you can set environment variables in a shell as described above in the Linux section. However, those variables will only be available if you run Maya from the shell. If you run Maya from the Dock, it will not use any of the environment variables from your shell. Therefore, on Mac OS X, it is strongly suggested that you place your environment variable settings in a Maya.env file.

[Anonymous]

Below are screencaptures of the error when trying to start maya, which never opens, and the results of the articles that are supplied.  I have no idea where to go from here?

How can I specifically fix this issue?

error when starting Maya 2018 Student versionscreen of Environment Variables