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Can't save FBX preset

2 REPLIES 2
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Message 1 of 3
monographbay
376 Views, 2 Replies

Can't save FBX preset

Hi

 

I have a problem that FBX export preset won't be saved.

I followed this page (https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2019/ENU/Maya-Dat...) to create user preset, but any preset files doesn't exist.

 

FBX export window only shows 2 default presets. (see attached image)

20200202.png

Any help would be appreciated.

Thank you.

2 REPLIES 2
Message 2 of 3
diana.trafmo
in reply to: monographbay

Did you solve this problem? I have the same 🙁

 

Message 3 of 3
monographbay
in reply to: diana.trafmo

I don't remember much because it's over a year ago. I feel the cause of my problem was that my folder path (save location for user presets) had included 2 bite character (Japanese).

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