Can't open file from desktop in maya, "desktop" option is greyed out in "ctrl-o"

[Anonymous]

Can't open file from "Desktop"

 Hi there

Currently facing a rather irritating problem with maya. As evident in the photo attached, I can't seem to open files (ctrl-o) from my desktop, as you can see in the photo, the desktop option together with the documents are greyed out. I have tried running maya as adminstrator and have set my desktop's permissions to not read only etc and the problem still persists. Instead of accessing my desktop, it accesses "This Pc/My Computer" instead :

Any help is much appreciated, thanks everyone

[mspeer · Accepted solution]

Hi! Try a reset of your preferences. Rename the folder prefs in folder 2018 to something like prefs_backup, or to reset everything, the folder 2018 to 2018_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at: https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

[Anonymous]

thank you so much mspeer! that worked perfectly, thanks so much! was my first time encountering a problem like this so I was really stumped, thanks so much again!