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Can't find product key and serial number

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Message 1 of 6
SleeperDesign
3957 Views, 5 Replies

Can't find product key and serial number

Hi to Maya staffs and users,

I just got Maya 2019 today and I can't find product key and serial number. Can someone point me to the right direction to find what I was looking for thanks!

 

lam@sleeper.app

5 REPLIES 5
Message 2 of 6
DarrenP
in reply to: SleeperDesign

look here: manage.autodesk.com

DarrenP
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Message 3 of 6
Christoph_Schaedl
in reply to: DarrenP

I have the same issue.

On my German Account there is no serial number.

Im doing this for years. And there is no serial anymore. 

 

The page does look like this and non of those buttons is working.

lic.JPG

 

 

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https://linktr.ee/cg_oglu
Message 4 of 6
DarrenP
in reply to: Christoph_Schaedl

Autodesk is moving away from serial numbers

you just log in using your autodesk account

DarrenP
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Message 5 of 6


@Christoph_Schaedl wrote:

I have the same issue.

On my German Account there is no serial number.

Im doing this for years. And there is no serial anymore. 

 

The page does look like this and non of those buttons is working.

lic.JPG

 

 


Anmelden is "Sign In", right? That's what Google tells me.

So you have a single-user license, and to activate it, all you have to do is Sign In in Maya.



// Stephen Blair
// Arnold Renderer Support
Message 6 of 6

Here it is April of 2022 and I still have that non-helpful screen show up.  Why is it that Autodesk, with product prices into the stratosphere, can't offer up more helpful UIs and instructions?

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