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Can not find prefs folder. [MacOS Catalina]

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Message 1 of 6
NN_SS
1093 Views, 5 Replies

Can not find prefs folder. [MacOS Catalina]

Issue:

Can not find prefs folder.

Maya version is 2020 and 2019.

Changing the Maya2020(2019) folder name did not change the settings.

Where did MacOS Catalina create that folder?

 

Trouble exactly like this URL occurred

https://knowledge.autodesk.com/ja/support/maya-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/JPN...

 

OS:

Mac OS Catalina 10.15.3

 

Kind regards,

 

5 REPLIES 5
Message 2 of 6
warnold1
in reply to: NN_SS

From the provided link, the Mac preferences can be found as below

note that by default Apple “hides” the ~/Library 

if one can’t find/see the path, may be easier to use a Terminal window 

 

Resetting preferences on Mac:

  1. In the Finder, click the Go menu and then click "Go to folder..."

    /Users/<username>/Library/Preferences/Autodesk/Maya/<version>/

Note: If copy/pasting the path from above, edit USERNAME (custom username for the computer/account) and VERSION (version of the software in use) as appropriate​​



Wayne Arnold

Developer

Message 3 of 6
NN_SS
in reply to: warnold1

Thank you.

I'm glad any advice.

I checked library folder.

But there was no prefs folder.

No Autodesk folder in library folder.

I found two libraries, but neither of them.

If anyone knows the solution, please advise.

 

Macintosh HD/library/Preferences/

スクリーンショット 2020-02-21 13.44.50.png

 

Macintosh HD/User/Sistem/Library/Preferences/

スクリーンショット 2020-02-21 13.45.28.png

Message 4 of 6
Parmenides
in reply to: NN_SS

The user library is hidden by default.  If you go to the Finder/Go and hold the option key down, this will reveal the user library. See attached. There you will find the Preferences/Autodesk folder. 

 

grab.jpeg

Message 5 of 6

Hello, I'm having the same issue. Did you find any solution to your problem?
Message 6 of 6

/Users/<USER>/Library/Preferences/Autodesk/maya/2020/prefs

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