XGEN does not create collection folders in any project Maya 2020.2

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Hello, I am fairly new to XGEN and I am trying to follow a couple of tutorials, but when trying to create a PTEX mask I have the problem that Maya is not creating the main XGEN folder within my project, or ane my folders with my descriptions
I follow all the steps I've already seen. Since creating a clean folder with a simple name without spaces.
Next I go to file, set project and create a default workspace, after that I go to file project window and I click accept to generate the rest of my folders, next I save my scene in the project scene folder.
Next I also select my geometry with UVs and verify I have lambert as my default material, next I create a new description, also rename my description and collection without spaces, after I create a few guides I try to create a mask, but in my project folder, XGEN doesn't generate the XGEN folder or any of my folder descriptions.
Someone else has this happened or do anyone know how to fix it?