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Autodesk Maya not responding after referencing a rig.

Autodesk Maya not responding after referencing a rig.

Dante71992
Observer Observer
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Message 1 of 3

Autodesk Maya not responding after referencing a rig.

Dante71992
Observer
Observer

I am currently undertaking a mentorship for learning animation through Maya.

 

Over the course of my mentorship, I haven't run into any errors that crash Maya until now.

 

Whenever Referencing certain rigs into Maya, it freezes and the task manager shows "not responding". I am unable to select anything inside of Maya, the only option is to end task. 

I have attached a screen-print of my task manager after attempting to open a rig along with a snippet of my current PC specs. (I was originally at 8GB of RAM but I have increased it by 32GB to hopefully rectify the issue.)

I have also attached a free rig I was able to use until this issue started. I cannot import, reference or simply open the file to use the rig.

 

I would appreciate any assistance with solving this issue.

 

 

 image_2023-05-13_184100153.pngimage_2023-05-13_184100153.pngCPU Details 2.PNGCPU Details 2.PNG

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kelly_hynes
Autodesk
Autodesk

I was able to reference the rig you attached without problem.  What version of Maya are you using?

 

Kelly



Kelly Hynes
Manager, Software QA Engineering
Installation & Licensing forums | Contact product support | Autodesk AREA


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Message 3 of 3

Dante71992
Observer
Observer

I am currently running Maya 2022.
I have tried Maya 2023 & Maya 2024 and still receiving the same error

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