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Why does Lighting Analysis Plugin say - "No Entitlement" with AEC Subscription

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rspierenburg
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Why does Lighting Analysis Plugin say - "No Entitlement" with AEC Subscription

So I'm trying to create a lighting analysis via Insight.  I've tracked down and installed the plugin for Revit 2023.  When I try to run the analysis the "Start Analysis" button is greyed out and next to Available it says "No Entitlement".

 

I'm the account manager for the office and when I go online to check "All Products and Services" I see

Insight - Lighting.png

 

Which then re-directs me to this page https://www.autodesk.com/products/insight/overview

 

Any help would be greatly appreciated.

Robert

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