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Unable to run lighting analysis URGENT

Anonymous

Unable to run lighting analysis URGENT

Anonymous
Not applicable

Hi,

All of the features except the lighting analysis of Insight tap is working. I need the lighting analysis tab to work asap. I am receiving the error attached as a capture.

 

Please help me...

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rds3000
Advocate
Advocate
Accepted solution

This is a very rare error, but of course very important, as everything is based on climate data.

Check the following:

- In the 'Location' dialog, select 'Internet Mapping Service'.  In that dialog, you should see a list of weather data locations.  If you don't see that list, you are either not connected to the web and service, or (extremely rare) the service is temporarily down.  Send us a screenshot of what you see.  It should look like this:

Weather.png

David

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