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Publish area setup - keep crashing

2 REPLIES 2
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Message 1 of 3
roy.karnabi
611 Views, 2 Replies

Publish area setup - keep crashing

Hello. 

 

Everytime i try to change the aspect ratio or anything at all in the "Publish Area setup", publisher crashes. 

 

The company is running a Network license, but atm only 1 computer has the software. 

 

Is there any hotfix for this, or should i just reinstall?

 

Windows 7 Professional 64bit

Inventor Publisher 2016

Intel Xeon E5-1607 @3.00 GHz

32gb ram

 

Any help is appreciated. Thank you. 

 

2 REPLIES 2
Message 2 of 3
na.miao
in reply to: roy.karnabi

Hi, 

 

 could you cplease heck your Region and Language setting ? if it's not English, please changing the format to English(United States) and try again. 

 

Thank you 

 

Na Miao(Autodesk)
Inventor Publisher QA
Message 3 of 3
roy.karnabi
in reply to: na.miao

Hello.

 

I changed the language and region as stated in the link below. Worked wonders!

 

https://knowledge.autodesk.com/support/inventor-publisher/troubleshooting/caas/sfdcarticles/sfdcarti...

 

Thank you

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